Privacy Policy
Maryam Reproductive Health + Wellness
Effective Date: July 8th, 2026
Maryam Reproductive Health + Wellness (“Practice,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the personal information of our patients, website visitors, and users of our services (collectively, “you”).
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our patient portal or digital services, communicate with our practice, or receive care from us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through our website, patient portal, electronic communications, scheduling tools, and related digital services.
Health information collected or created in the course of providing medical care is protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable New York State laws. That information is governed separately by our Notice of Privacy Practices.
This Privacy Policy primarily governs non-clinical personal information collected through digital and administrative interactions.
This Policy does not apply to third-party websites or services that may be linked from our website.
Information We Collect
We collect information that you voluntarily provide to us, information collected automatically through your use of our website and services, and information obtained from third parties.
Information You Provide Directly
We may collect:
Name
Date of birth
Contact information (email address, phone number, mailing address)
Insurance and billing information
Appointment and scheduling information
Demographic information
Information submitted through intake forms, questionnaires, or patient portal communications
Any other information you choose to provide when contacting us
Communications Information
When you contact us via email, text message, phone, website forms, or patient portal messaging, we may collect the contents of those communications and any information you provide.
Information Collected Automatically
When you use our website or digital services, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on pages
Referring and exit pages
Usage patterns and interactions
Approximate geolocation (based on IP address or device settings)
Cookies and similar tracking technologies
Information From Third Parties
We may receive information from:
Scheduling and telehealth platforms
Analytics and website performance providers
Payment processors
Insurance-related systems (where applicable)
Social media platforms when you interact with our accounts
Social Media Interactions
If you interact with us on social media platforms, we may collect information that you make publicly available or share with us through those platforms.
We are not responsible for the privacy practices of social media platforms.
Aggregated or De-Identified Data
We may create aggregated, de-identified, or anonymized data for research, analytics, operational, and quality improvement purposes.
Such data cannot reasonably be used to identify you and is not considered personal information under this Policy.
How We Use Your Information
We may use your personal information to:
Provide healthcare services and coordinate care
Schedule and manage appointments
Communicate with you about your care and services
Process payments and manage billing
Operate and improve our website and services
Provide administrative and customer support
Send appointment reminders and practice updates
Maintain security and prevent fraud or misuse
Comply with legal and regulatory obligations
Conduct analytics and improve patient experience
Support internal quality improvement and business operations
How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
Service Providers
We may share information with vendors and business associates who perform services on our behalf, including:
Scheduling platforms
Telehealth providers
IT and hosting services
Billing and payment processors
Analytics providers
Administrative support services
These parties are contractually obligated to protect your information.
Healthcare-Related Disclosures
Where applicable and permitted by law, information may be shared for:
Treatment coordination
Payment processing
Healthcare operations
(Clinical health information is also governed by HIPAA and our Notice of Privacy Practices.)
Legal and Safety Reasons
We may disclose information if required to:
Comply with legal obligations or court orders
Respond to subpoenas or lawful requests
Protect the safety of patients, staff, or the public
Prevent fraud or illegal activity
Enforce our agreements and policies
Business Transfers
If the Practice undergoes a merger, acquisition, restructuring, or asset transfer, personal information may be transferred as part of that transaction, subject to applicable law.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality
Analyze website usage
Improve user experience
Remember preferences
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Your Privacy Rights and Choices
You may:
Opt out of marketing emails by using unsubscribe links
Opt out of SMS messages by replying “STOP”
Request updates or corrections to your information
Limit certain communications where applicable
You may still receive essential communications related to your care, scheduling, billing, or account management.
Data Security
We use administrative, technical, and physical safeguards designed to protect your personal information.
However, no system of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to:
Provide services
Maintain business operations
Comply with legal and regulatory requirements
Resolve disputes
Enforce agreements
Medical records are retained in accordance with New York State law and HIPAA requirements.
Children’s Privacy
Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children without appropriate parental or legal authorization.
International Users
Our services are intended for individuals located in the United States. If you access our website from outside the U.S., you understand that your information may be transferred to and processed in the United States.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
Continued use of our services after changes indicates your acceptance of the updated Policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Maryam Reproductive Health + Wellness
3307 Rochambeau Ave,
Bronx, NY 10467
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.